User shall mean an individual or an organization that uses esimsdata.com to fulfill a particular function.
Customer service shall mean the staff of esimsdata.com that provides assistance to the users, and also helps address the issues arising in the course of using the esimsdata.com website..
Supplier shall mean a legal entity that supplies goods or provides services to esimsdata.com.
Personal data shall mean any information directly or indirectly related to a particular or defined user of esimsdata.com, which is provided to another legal entity.
“We”, “us”, “our” shall mean esimsdata.com.
“You” or “your(s)” shall mean you, an individual or a legal entity that uses the services provided by esimsdata.com.
Data collection and processing
We collect and process the following personal data about the user:
- personal and contact data (your name, surname, e-mail address, other data obtained as a result of verification of personal and contact data);
- data on the transactions conducted through the esimsdata.com service;
- communication with you (telephone and video calls, e-mail and chat correspondence);
- IP address;
- any other data provided by you on a voluntarily basis (in particular, in the course of communication with our technical support service);
Should we ever file a petition for bankruptcy or merger with another company, or should we decide to buy a new business, or to sell an existing one, we may need to disclose your personal data to prospective or actual buyers and the other party.
Refusal to process data
You are entitled to refuse from processing the data required for marketing attribution and analytics. You can easily use the opt-out option by simply ticking the appropriate boxes in the account settings. If you subsequently change your mind, you can always renew your data processing subscription by ticking the relevant boxes again.
esimsdata.com has internal rules for verifying customer service. Depending on the nature of your transaction, additional verification of your account may be required. Verification of ID is necessary to fulfill our regulatory obligations.
Third party services
esimsdata.com has established partnership relations with a number of service providers and contractors, whose solutions complement, facilitate and improve the services provided by us. These service providers include hosting, communications and delivery (and distribution) networks of cellular mobile operators, Internet providers, as well as the data protection services, billing and payment processing services, domain name registrars, fraud detection and prevention, web analytics, e-mailing services, text messaging and e-mail tracking, session recording and remote access service, capacity measurement services, data optimization and marketing services, legal adviser services.
We have security measures in place to ensure the confidentiality of your personal data and to protect them against loss, misuse, alteration or destruction. However, for security and intellectual property protection reasons, we may not disclose all details of protective measures in our service. The staff of esimsdata.com undergoes a thorough security check, and any decision concerning even the deleted data goes through a strict approval protocol. esimsdata.com stores the user data on the servers that are physically protected and are constantly monitored. In order to ensure the proper level of security, esimsdata.com website may go into a maintenance mode at any time. We are not responsible to you for the website service interruptions.
Questions and claims
If you consider that our collection, use, disclosure and/or storage of your personal data violate any applicable data protection legislation that is binding upon us, please send your claims to the following e-mail address: [email protected]. We will consider them within a reasonable time limit and will provide you with an answer.