Privacy Policy
Introduction
By using esimsdata.com, you agree to the processing of your data in accordance with this Privacy Policy. Please read this document carefully and make sure you fully understand our practices before accessing or using any of our services.
If you do not accept this Privacy Policy, you must immediately stop using the website and our services.
🔁 Refund Policy: https://esimsdata.com/refund_returns
Glossary
- User – an individual or organization using esimsdata.com to perform specific actions.
- Customer Service – the support team assisting users and resolving issues related to esimsdata.com.
- Supplier – a legal entity providing goods or services to esimsdata.com.
- Personal Data – any information directly or indirectly relating to an identifiable user.
- We / Us / Our – esimsdata.com.
- You / Your – the individual or legal entity using esimsdata.com services.
- Terms of Use – the terms and conditions available on the website and subject to change.
- Privacy Policy – this document, updated as needed, describing how we process your personal data.
Data Collection and Processing
We collect and process the following types of personal data:
- Your name, surname, and email address
- Data obtained through account verification
- Transaction data from the use of our services
- Communication records (calls, emails, chat logs)
- Your IP address
- Any additional data you voluntarily provide (e.g., during customer support interactions)
In case of business restructuring (e.g., sale, merger, acquisition), we may share your data with the involved parties, under confidentiality obligations.
Refusal to Process Data
You may opt out of data processing for marketing and analytics purposes at any time via your account settings. You can re-enable data processing later by checking the same options again.
KYC / AML Compliance
To meet legal requirements, we may require identity verification (KYC) depending on your activity. This helps ensure secure transactions and prevent fraud and money laundering.
Third-Party Services
We partner with third-party providers to support and enhance our services, including:
- Hosting and internet service providers
- Mobile operator networks and delivery systems
- Payment and billing processors
- Domain registrars and fraud prevention services
- Analytics, marketing, messaging, and optimization platforms
- Session recording and support systems
- Legal and compliance consultants
Security
We implement security measures to protect your data from unauthorized access, loss, or misuse. Our staff undergoes security checks, and all data actions are governed by strict protocols.
User data is stored on physically secured servers under constant monitoring. Maintenance activities may temporarily affect access to our services, and we are not liable for interruptions.
Privacy Policy Modifications
We may update this Privacy Policy in compliance with legal requirements or to reflect changes in our data practices. If material changes are made, we will notify users before they take effect.
We encourage you to periodically review this page for updates.
This Privacy Policy is originally written in English. Translations are available for your convenience. In case of any conflict, the English version shall prevail.
Questions and Claims
If you have questions or concerns about how your personal data is handled, please reach out to us using the contact button below:
Please use the contact form only for privacy-related inquiries. For any other matters (such as payments or product support), contact our general support team through the appropriate section of the website.